Privacy Policy
Gentle Comfort Care Ltd is committed to protecting and respecting your privacy.
Information We May Collect
We may collect personal information that you provide through our website, email, telephone contact, referral enquiries, or other communications.
This may include:
- Name
- Contact details
- Enquiry details
- Referral information provided to us
- Other information relevant to responding to your enquiry
How We Use Information
We use information to:
- Respond to enquiries
- Consider referrals
- Communicate with professionals or families where appropriate
- Improve our services
- Meet legal or regulatory obligations
Lawful Handling of Information
Personal information is handled securely and only accessed by authorised persons.
We do not share personal information unless:
- We have consent where required
- It is necessary for service delivery
- It is required by law
- It is necessary to protect someone from harm
Data Retention
Information is retained only for as long as necessary and in line with legal or operational requirements.
Your Rights
You may have rights to request access to personal data we hold, request corrections, or raise concerns about how information is used.
Contact
For privacy-related enquiries, please contact:
If you remain dissatisfied, you may raise concerns with the Information Commissioner’s Office (ICO).
Cookies
Our website uses cookies and similar technologies to help the website function properly and improve user experience.
Some cookies may be essential for core website functions, while others may relate to preferences or website performance.
Where non-essential cookies are used, visitors are given appropriate choices through our cookie consent banner.
You can also manage cookies through your browser settings.